I was impressed by the turnaround time and quality, which are normally trade-offs. Their initial mockups were high-definition, their turnaround time was remarkably fast, and the quality of their work did not diminish with speed.
We were very impressed with how they took the time to understand the system's functionality. They immensely studied the complex and not-so-user-friendly system to rectify it.
There are some variables to determine the timeframe to deliver a UX Audit service, taking in consideration the plan you choose and the state of your product. It can take as low as 7-10 day on our Basic plan, or over a month for our Advanced plan.
Not necessary. UX principles and base are universal, however, each project is unique, each project has a different target users and different challenges that may need different approaches. We analyze all those factors to decide the right process for each client.
Not at all. It depends on the needs and how we decide that will be the best approach according to the project needs and stage. For example, there's no UX Audit for a brand new project, as there's no project to audit.
Our UX consulting services cover a wide range of key areas, including user research, usability testing, information architecture, interaction design, visual design, UX strategy, and UX process optimization. We can assist you with all aspects of UX design and provide recommendations tailored to your specific needs and challenges.
We employ a combination of qualitative and quantitative research methods to identify pain points and areas for improvement in your existing user experiences. This includes conducting user interviews, usability testing, analyzing user feedback, and reviewing analytics data. By gathering insights from both user perspectives and data-driven metrics, we gain a comprehensive understanding of the user experience and pinpoint areas that require improvement.
When evaluating the usability of your product/service, we consider various criteria, including ease of use, efficiency, learnability, error prevention, user satisfaction, and accessibility. We assess factors such as navigation structure, clarity of instructions, consistency of design elements, feedback mechanisms, and error handling. We also take into account industry-specific usability standards and best practices. By evaluating these criteria, we gain a comprehensive understanding of the current state of usability and identify opportunities for improvement.
Need ongoing UX guidance, and UX decision-making support? Are you investing too much, but still struggling to achieve a good level of design? We can work together towards a UX Strategy and provide hands-on on-going resources