You may be facing some symptoms that your digital product needs UX/UI Services
Each project is unique and requires its own approach to ensure success. However, all projects follow some basic principles:
Our app was outdated and unfriendly to use. After Pengreen's work, our app achieved 50% improvement in use by end users, with simplicity and ease in transmitting concept.
Depends on how big is the project, the services that will be provided and our availability. But in general a UX/UI service should take around 3-15 weeks.
It depends. Development is not part of our core services, however, we do have the ability to deliver development in specific cases and specific timeframes as we count with the help of partners and vetted freelancers. For Marketing websites we deliver a WordPress website fully functional, however for product design we may not have the resources for it. Get in touch and we will discuss it.
Regardless of having development of not, we do provide free of charge guidance for developers through the tehcnical implementation to ensure that it will be done in the best way possible. Actually, that's almost a requirement that we make when we close a deal - we can only ensure the quality of our work if it's implemented with high-quality as well.
Not necessary. UX principles and base are universal, however, each project is unique, each project has a different target users and different challenges that may need different approaches. We analyze all those factors to decide the right process for each client.
Not at all. It depends on the needs and how we decide that will be the best approach according to the project needs and stage. For example, there's no UX Audit for a brand new project, as there's no project to audit.
Before starting the design services, we need to define the main usage scenarios—how users interact with your app if it's a live product, the system's functionalities, and the business goals to be accomplished. Sharing interface ideas, even if hand-drawn or just thoughts, can also be very helpful if the project is from scratch, however, keep in mind that we guide our design decisions by what your users desire and need, and by our extensive knowledge and experience.
It's also essential that you're willing to share with us sensitive information about your business and users, such as business and user metrics, demographic of your users if known, any previous research done, and others that may be requeried according to each project need. Otherwise our efforts will be done blindly, mining any result that you might have.
We follow a user-centered design approach, which involves conducting thorough user research to understand the target audience's behaviors, needs, and pain points. We use a variety of research methods such as interviews, surveys, and usability testing to gather insights. These insights inform the design decisions and ensure that the final product caters to the user's expectations and goals.
We employ a combination of qualitative and quantitative research methods to identify pain points and areas for improvement in your existing user experiences. This includes conducting user interviews, usability testing, analyzing user feedback, and reviewing analytics data. By gathering insights from both user perspectives and data-driven metrics, we gain a comprehensive understanding of the user experience and pinpoint areas that require improvement.
When evaluating the usability of your product/service, we consider various criteria, including ease of use, efficiency, learnability, error prevention, user satisfaction, and accessibility. We assess factors such as navigation structure, clarity of instructions, consistency of design elements, feedback mechanisms, and error handling. We also take into account industry-specific usability standards and best practices. By evaluating these criteria, we gain a comprehensive understanding of the current state of usability and identify opportunities for improvement.
Certainly! We understand the importance of maintaining brand consistency. Our team is skilled and experienced at working within existing design guidelines and brand styles. We will incorporate your brand's visual elements, such as colors, typography, and imagery, seamlessly into the user experience. Our goal is to ensure that your product reflects your unique brand identity while delivering an exceptional user experience.
Need ongoing UX guidance, and UX decision-making support? Are you investing too much, but still struggling to achieve a good level of design? We can work together towards a UX Strategy and provide hands-on on-going resources
Custom-made projects with user-centered process