We usually don’t work on those models, however, if we understand that the startup has potential, we can consider reducing our price to accept revenue share or equity in return, especially if what you’re looking for is UX Strategy, which can help your business grow.

There are some variables to determine the timeframe to deliver a UX Audit service, taking in consideration the plan you choose and the state of your product. It can take as low as 7-10 day on our Basic plan, or over a month for our Advanced plan.

Not necessary. UX principles and base are universal, however, each project is unique, each project has a different target users and different challenges that may need different approaches. We analyze all those factors to decide the right process for each client.

We employ a combination of qualitative and quantitative research methods to identify pain points and areas for improvement in your existing user experiences. This includes conducting user interviews, usability testing, analyzing user feedback, and reviewing analytics data. By gathering insights from both user perspectives and data-driven metrics, we gain a comprehensive understanding of the user experience and pinpoint areas that require improvement.

When evaluating the usability of your product/service, we consider various criteria, including ease of use, efficiency, learnability, error prevention, user satisfaction, and accessibility. We assess factors such as navigation structure, clarity of instructions, consistency of design elements, feedback mechanisms, and error handling. We also take into account industry-specific usability standards and best practices. By evaluating these criteria, we gain a comprehensive understanding of the current state of usability and identify opportunities for improvement.

A UX audit is recommended in the following situations:

1. Pre-launch or post-launch of a product/service.
2. Redesign or major update of a product/service.
3. When receiving user complaints or negative feedback.
4. If there is a drop in key metrics (e.g., user engagement, conversion rates).
5. Conducting a competitive analysis.
6. Periodic assessments to maintain a high standard of user experience.

Timing for a UX audit may vary based on your specific circumstances. Consulting with UX experts can help determine the most suitable timing for your audit. Let’s talk to clarify if UX Audit is the right service for your business and if it’s the right moment.